Xbox Tester – Allyis

Website Allyis

Allyis is a Seattle area provider of technology, consulting, and managed services in the areas of web and SharePoint development, project and program management, marketing, and business intelligence. We believe that to fully and most effectively serve our clients, our employees must have a strong support system and sense of community. Allyis invests in our people, their families, and their lives outside of work and strives to create an environment where employees enjoy outstanding benefits and professional development opportunities.

The RoleJob Responsibilities:

  • Participate in Internal Team Communications/Agent Co-Ordination, Training & Mentoring regarding product updates and platform launches
  • Participate in tech triages and daily stand-ups regarding platform & product launches, providing Xbox CSS management with data requested and triaged via customer contacts
  • Provide support for customers participating in the Xbox Insider Program
  • Perform detailed QA analysis on inbound calls handled by advocates to identify areas of improvement within company process.
  • Perform beta testing/support for the Xbox One Insider Program.

You Will Be Responsible For

  • Conducting post-release and post-implementation testing.
  • Executing test cases (manual or automated) and analyzing results.
  • Working with cross-functional teams to ensure quality throughout the SDLC.
  • Reporting bugs and errors to development teams.
  • Monitoring and creating logs to document testing phases and defects.
  • Performing functional testing of features for release cycles, including creating/executing test cases, raising defects and maintaining defect logs.
  • Implementing QA processes, standards & controls.
  • Reviewing and analyzing specifications to develop effective test plans and preparing data sets for testing.

Ideal ProfileRequired Skills

  • Resilient
  • Able to handle high-pressure scenarios with professionalism
  • Responds well to constructive feedback and ability to see the bigger picture (solutions one to many)
  • Takes responsibility of own actions
  • Able to concentrate on tasks over extended periods of time
  • Ambassador / Liaison / Advocate for Agent and Customer experience
  • Situational Resolution – ‘Do the Right thing’ attitude
  • You possess a Degree/Diploma in Computer Science, Engineering or related field.
  • You have at least 1 year experience, ideally within a Quality Assurance / Testing role.
  • You are familiar with Windows operating systems.
  • You possess strong analytical skills and are comfortable dealing with numerical data
  • You are a self-starter and demonstrate a high level of resilience
  • You are a strong mentor and coach who can build high performing teams

What’s on Offer?

  • Xbox Tester

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