User Success Software Specialist – Vietnam WQBRAIN – WorldQuant

Website WorldQuant

User Success Software Specialist – Vietnam WQBRAIN

WorldQuant develops and deploys systematic financial strategies across a broad range of asset classes and global markets. We seek to produce high-quality predictive signals (alphas) through our proprietary research platform to employ financial strategies focused on exploiting market inefficiencies. Our teams work collaboratively to drive the production of alphas and financial strategies – the foundation of a balanced, global investment platform. WorldQuant’s success is built on a culture that pairs academic sensibility with accountability for results. Employees are encouraged to think openly about problems, balancing intellectualism and practicality. Excellent ideas come from anyone, anywhere. Employees are encouraged to challenge conventional thinking and possess an attitude of continuous improvement. That’s a key ingredient in remaining a leader in any industry. Our goal is to hire the best and the brightest. We value intellectual horsepower first and foremost, and people who demonstrate an outstanding talent. There is no roadmap to future success, so we need people who can help us build it. Our collective intelligence will drive us there.

About WorldQuant Brain

BRAIN is a group within WorldQuant similar to a traditional B2C fintech setup. Our mission is to simplify quant finance and provide global opportunities for individuals to participate remotely in this initiative, while potentially learning ground breaking quant finance, AI and ML concepts. WorldQuant Brain provides a crowdsourcing platform for external participants to contribute alphas and various other models or algorithms to the firm’s business. BRAIN is comprised of an entire ecosystem within the firm that includes resources from various technology, data, business and operations groups throughout the firm globally. Today, BRAIN is still fairly young – though it’s a full featured business with forward looking plans that run into years.

The Role: We are seeking an exceptionally talented engineer to join our user success team. The role has two aspects:

  • Troubleshooting user issues:
    • Help address queries raised by our users. These will involve a fairly complex set of aspects including data, tech and signals (alphas)
    • Gather customer feedback and share with our Product, Sales and Marketing teams
  • Backend engineering:
    • Optimization, speed and software quality – including load sequencing
    • Security and application access – including role management
    • Storage and data versioning
    • Web application server side

What You’ll Bring

  • Excellent communication and problem-solving skills
  • Experience with Python and SQL
  • Experience with automated testing tools (e.g. Selenium/ Cypress/ Puppeteer)
  • Familiarity with Unix
  • Familiarity with the quant or finance industry is a plus

Why You Will Like Working For WorldQuant Brain

  • You will work with some of the smartest and most exciting people in the industry. We are a high-performance organization looking to solve quant finance problems at scale
  • As part of this team, you will not only work on your primary skill and role, but will contribute to the evolution of how this developing business is defined in the coming years
  • We value diversity and inclusivity. We are an equal opportunity employer
  • Want an inside look into life at WQ? Click here to hear from our employees

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