Senior IT Business Analyst – IZIon24

Website IZIon24


  • The main duties of a solutions analyst are: Talk to stakeholders and develop a functional requirements specification. Analyze and map all relevant business processes and IT infrastructure. Research any rules that might impact solution delivery, such as compliance, data governance, or organizational mandates


  • Be able to receive handover the core back-end system from vendor and master this system to set up new products as BU required. Deeply understanding core back-end BFF APIs to support developers enhancing existing BFF APIs or developing new BFF APIs for new products.
  • Working with other project members from various business units to identify functional solutions for the objective of the project (scope: Business Requirement document, Functional Requirement study, User Acceptance Test (UAT) and support), prioritize the requirements, prepare functional specifications for system enhancement, and providing recommendations related to the proposed solution.
  • Conduct solution analysis and engage through all phases of requirements translation to system changes developments. Cover the technical design changes impact assessment in the new solutions deployed.
  • Obtain functional requirements via interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, used cases, scenarios analysis, etc.
  • Provide requirements specifications according to standard templates; decompose business requirements into Functional Specification Document (FSD).
  • Validation of users’ input based on own knowledge to ensure all areas of systems and business processes are covered in the Functional Specification Document (FSD)
  • Convert the requirements/needs into technical models/terms/document that can be used by SW Development/System and DBA/Architect team to implement on internal applications.
  • Working closely with IT development team and third-parties to design, validate, and manage the implementation of the solutions to requirements and apply Agile / Scrum
  • Maintain the updates of the documents developed during the requirement collection, analysis, system/application design.
  • Review test case, make the SIT, support for UAT
  • Support: Deliver Level 2 support for systems/applications to users for new projects/ CR delivered till stabilization. Make reports about user requirements, list of documentation, process of change requests


  • You have a Bachelor’s degree in computer science, software engineering or information technology with at least 5 years of relevant experience in Solution Analyst.
  • Knowledge and/or experience in Insurance is an added advantage.
  • Knowledgeable in Business and Functional Requirement Analysis, and User Acceptance Test (UAT) approaches, methodologies and tools.
  • Development experience in Java, Spring boot, Hibernate, Javascript, Apache Groovy and MySQL
  • Experience with Microservices, REST APIs and Dev Ops concepts
  • Experienced in project planning, impact analysis and execution of activities related to implementation of business requirements for new or existing systems
  • Strong communication skills, excellent in English and Vietnamese, both in speaking and writing

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