Senior Data Analyst – Home Credit Vietnam

Website Home Credit Vietnam

KEY RESPONSIBILITIES

Data Management:

  • Develop, maintain and improve data insights of Telesales Department.
  • Interpret data, analyze results using statistical techniques and provide ongoing reports for headcount planning, Cost, OPEX, etc,…
  • Identify, analyze, report to trends or patterns in complex data sets.
  • Locate and define new process improvement opportunities, funnel optimization.

Business Intelligence:

  • Bonus Scheme: matters related to New bonus set up/calculation motivation campaigns.
  • Special projects related to optimization of the business – people motivation and smooth handover.
  • Sales Planning & Modeling – budgeting / headcount planning – owner of reports from TLS.
  • Take responsibilities are assigned by Head of Telesales/Telesales Business Intelligence Manager in day to day tasks: people motivation/ campaign planning/presentations etc.
  • Support business performance, procedures, regular internal/external reporting
  • Collaborate with other departments to collect data/information to fulfill all needs
  • Other ad-hoc task assignments.

JOB REQUIREMENTS

  • Experience in consumer finance, financial insurance, e-commerce is a plus
  • Strong knowledge and experience with reporting tools, databases (DWH, PL/SQL…etc.)
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
  • Ability to formulate, explain and discuss topics connected to data and insights findings
  • Able to make sense out of data and present findings
  • Good knowledge with Microsoft Office (Word, Excel, PowerPoint)

COMPENSATIONS & BENEFITS

  • 13th Salary Fixed and KPI Bonus
  • PTI Health Care for personal
  • 24/7 Accidental Insurance
  • 100% Social Insurance
  • Meal + Phone Allowance
  • Yearly Medical Checkup
  • 15 Annual Leaves
  • Professional and Transparent Working Environment
  • Apply Latest Financial Technology in the World

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