Senior Data Analyst – Delivery Operations, ShopeeFood – Shopee

Website Shopee

Job Description

  • Research/develop a deep understanding of food/express delivery services to identify operational issues, implement initiatives to improve drivers/orders performance
  • Work closely with local Operation team in driving initiatives related to performance management and nurture driver capacity that align with strategic growth plan for each region/city
  • Market research/ benchmarking analysis to evaluate the feasibility of proposed solutions.
  • Evaluate business metrics, deliver effective presentations of findings and recommendations, create a visual display of quantitative information
  • Provide guidance, direction and principles for setting up KPI, indicators that well-reflect and align with business objectives and future development


  • From 3-5 year experience in Business Intelligence or Data Analytics role with proven business impact
  • Experience with data modeling and have proficient knowledge of SQL, Excel, Spreadsheet
  • Critical Thinking; Proactive; “Can-do” attitude; Responsible; Data Driven
  • Multi-tasking and time-management skills, able to work in a dynamic environment
  • Excellent written, verbal, non-verbal communication skills in English and Vietnamese
  • Business Consultant is a plus

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