Senior Analyst, LazCoins Channel Operator – Lazada

Website Lazada

LazCoins Channel Operator is responsible for daily channel operation, data analysis and strategizing on initiatives and programs. You will be empowered to conceptualize and execute process improvement for day-to-day processes in your role. You should be able to leverage data analytics to drive key strategic decisions and rapidly iterate on ideas alongside other members of our User Growth, Finance, Category and Product teams.

The key responsibilities are to:

Data analysis:

  • Provide data requirements and be involved in the data gathering process for analysis.
  • Leverage data to identify inefficiencies and opportunities to improve business unit performance.
  • Create dashboards and reports to allow teams to easily explore data pertinent to their ongoing operations

Operation:

  • Work closely with relevant stakeholders and analysts to understand business processes and pain points to ensure a seamless seller and buyer experience.
  • Operate daily promotion mechanics/campaign/platform operations to increase DAB, Order CR, and retain customer loyalty.
  • Identify operations difficulties and provide feedback to improve product operations flow.

Key requirements:

  • Familiar with SQL and have hands-on expertise with relational databases and data warehouse methodologies Or have knowledge of popular Data Visualization tools, such as Power BI …, and have outstanding Excel skills
  • Having analytical skills and a logical mind. Be able to grasp the complex software system and learn quickly
  • Fluency in both English and Vietnamese.

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