Network Engineer – McDonald’s Vietnam

Website McDonald's Vietnam

Position Purpose:

Reporting to IT Infrastructure Consultant, this role’s main responsibility is to ensure the service level, continuity of the existing servers and Data center hosted systems for the purpose of supporting & assisting McDonald’s future business growth. We also have an opportunity to proceed with IT Infrastructure Integration / design and build a new IT Environment with Public Cloud Service and new technologies

Principal Accountabilities

In addition to McDonald’s policies and procedures, principal accountabilities include, but are not limited to:

IT Network Design, Deployment & Support

  • Work in coordination with IT Infrastructure Consultant and System Engineer to design, implement and deploy the Organizational IT Infrastructure, including Data center, Stores, and Office
  • Provide 247 support of IT infrastructure operation and administration
  • Responsible for day-to-day operations and administrations of networks and security.
  • The Network Engineer ensures success in setting, optimizing and operational maintenance services for any network equipment.
  • Cooperate with System Engineer and Global Technology Risk Management team to establish security and maintain processes; perform regular security scan (Snort) and intrusion detection.
  • Manage packages, permissions, security configuration (Cisco Router / Switch), and apply security patches to devices
  • Monitor and check traffic on all virtual and physical devices from MRTG, NetFlow, Op-Manager, performance to identify trend, potential issues, and bottlenecks, then design solutions and work with peers, service providers and vendors to implement fixes
  • Tune and optimize all network infrastructure including hardware, OS, filesystems,
  • Install, configure, test auto failover of physical devices and services
  • Maintain network documents, procedures, and technical training guides.

IT Security Design, Deployment and Support

  • Monitoring for abnormalities activities in the systems both restaurant network and network core via log reviewing, analyze, conclude and resolve.
  • Monitoring for Endpoint protection activities such as Antimalware, ransomware etc. for the compliances follow to resolve the non-comply issue.
  • Perform vulnerability scanning, testing, risk analyses, assessments and treatment plan.


  • Document and backup of system configurations
  • Track, identify and report trends of each category of issues

People and Relationship Management

  • Build strong relationships with local vendors and service providers
  • Communicate on a timely basis with IT team
  • Maintain professional relationships with peers

Other assignments from IT head and IT Infrastructure consultant.


  • Bachelors’ degree in Engineering, Computer Science, or Information Technology
  • CCNP Certified Network Engineer, CISSP or equivalent is an advantage
  • At least 2 years of experience in networking
  • Have experience in Cisco (Firepower, ACI), Meraki, Load Balancing is must
  • Have At least have one of DCA, or VCA, or CEH, MCSA or higher certificated is advantage.
  • Network security knowledge/experience.


  • Competitive monthly salary
  • 13th Salary, Bonus, and Phone Allowance
  • 18 Days Annual Leave
  • Full compulsory insurance package (BHXH, BHYT, BHTN, Bao Viet Insurance) + discounted package for family members
  • Corporate external and internal engagement activities (Monthly Birthday, Away Day, Happy Friday)
  • Discount 20% of McDonald’s Meals

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